FAQs
1.Will you charge for waiting time at the airport pick up?
Our customers are privileged to free waiting times and will not be charged.
2. How do I find my driver?
Our uniformed driver will be waiting at your exit with a sign board containing your name, so you can easily locate him or her.
3. How will I meet my driver at the pick up location when I leave for Narita Airport?
Pick up within the Tokyo area is typically three and a half hours before your flight departure time. Your driver will be waiting at your pick up location with a sign board containing your name. As pick up times may vary depending on location, our representative will advise when you make a reservation.
4. How long is the travel time between Narita Airport and Tokyo?
Travel time between Narita Airport and the Tokyo area normally takes about 90 minutes.
Please see average travel time as follows:
Average travel time to and from the Tokyo Area Airports:
| From |
To |
Travel Time |
| Narita Airport |
Tokyo |
90 minutes |
| Narita Airport |
Yokohama |
120 minutes |
| Haneda Airport |
Tokyo |
30-50 minutes |
| Haneda |
Yokohama |
60minutes |
5. What airports do you cover?
We cover Haneda, and Narita International airports.
6. What areas do you cover?
We cover all areas within Tokyo and other surrounding areas. Please let us know your pick up location, destination, and routing request.
7. What types of services do you provide?
24 Limousine provides airport services to and from the airport, limousine services for weddings, parties, proms, sporting events, and other special occasions.
We also offer an exclusive, private Tokyo Tour for an unforgettable experience. We will make a private tour plan according to your own needs and wishes, complete with an English Tour guide and a luxurious car or limousine. Please visit www.24-limo.com for more information.
8. What are your daily/hourly rates?
You can find our affordable Hourly and Daily rates at on our website under the Rates Page.
9. What are my payment options?
We accept the following payment methods: Credit Cards, Paypal, and T/T.
10. When will my credit card be charged?
We require payments to be made when making a reservation, in order to complete the reservation process.
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